Marketing Analytics and Product Analytics: Understanding User Journeys and Getting Into the Industry

George Firican
3 min readJun 26, 2023
Marketing Analytics and Product Analytics: Understanding User Journeys and Getting Into the Industry

Marketing analytics and product analytics are crucial aspects of understanding user behavior, optimizing conversions, and driving business growth. In this article, we will explore the importance of user journeys, the distinction between marketing analytics and product analytics, and provide insights on how to enter the field.

Importance of User Journey

The user journey is a critical factor in both marketing and product analytics. It refers to the path a user takes from the initial interaction with a product or service to the desired action, such as making a purchase or completing a conversion. Here are key points to consider regarding the user journey:

  • User satisfaction: A smooth and seamless user experience is paramount to prevent users from leaving a platform or abandoning the conversion process. Prioritizing the user journey helps maintain a positive user experience.
  • Conversion optimization: By understanding the user journey, businesses can identify bottlenecks and areas for improvement. Addressing these pain points can significantly impact conversion rates and drive business success.
  • Tailored experiences: User journeys can vary depending on the type of…

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George Firican

Data governance & BI professional, ranked among Top 5 Global Thought Leaders on Big Data, founder of LightsOnData.com and Co-Host of the Lights On Data Show.